Start Here
If you are having problems with online training, please be sure to follow these initial troubleshooting steps:
- Log out of the UC Learning Center
- Clear your browser cache
- Be sure pop-up blockers are turned off OR allow pop-ups for https://uc.sumtotal.host/
- Ensure cookies are enabled
- Log back into the UC Learning Center and search for the training course you are looking for
*If you are using a Mac, we recommend you use Chrome.
NOTE: You must allow pop-ups in order to successfully complete online eCourses.
Training/Policy Pertaining to Your Role
For questions regarding training policy/requirements and how they pertain to your role, please contact the appropriate email address below:
- For Berkeley People Management (BPM) courses, including Grow Today: grow@berkeley.edu
- For Research Lab Access or EH&S courses: ehstrain@berkeley.edu
- For Sexual Violence and Sexual Harassment Prevention (SVSH): refer to these FAQs or ask_ophd@berkeley.edu
- For Abusive Conduct: AC_elr@berkeley.edu
- For Workplace Safety or COVID: ehstrain@berkeley.edu
- For Cyber Security: security@berkeley.edu
- For Ethical Values and Conduct: ethics@berkeley.edu
- For Ethics and Compliance for Researchers (ECBR): research_ethics@berkeley.edu
For Additional Issues and Troubleshooting
If you need further assistance troubleshooting technical problems (pop-ups, cookies, browser compatibility) please contact itcshelp@berkeley.edu
For questions about your system access, completion status, or need to request a disability-related accommodation, please contact learningcenter@berkeley.edu
Learn more about required training on the Foundational Skills website.