Berkeley People Management: Power Skills Series & Certificate - UCB Offerings for the UC System

Berkeley People Management: Power Skills Series & Certificate

Through this series of Zoom workshops, managers, supervisors, and team leads reporting to any campus, health center, or lab that is part of the University of California can obtain the power skills necessary to enable individuals on their teams to successfully interact, navigate change, and drive overall success in the workplace. These non-technical, role-agnostic skills are necessary for navigating the parameters of our unique higher education system and for taking people management skills to the next level.


To view the current offerings and register for any of these workshops, search for the course code in your campus UC Learning Center

Please Note: Class registration closes 48 hours before the event to allow time for instructor and participant prep. Please be sure to register (or cancel your registration if you can no longer attend) 48 hours before the class.

BPM 101 Principles of People Management

Synopsis: In this workshop, you will discover the basic concepts and models successful people leaders use at the UC and beyond. The content covered will give you a strong foundation on which to build the acquisition of the Power Skills you need to be successful in your role.

Learning Objectives:

By the end of this workshop participants will be able to:

  • Identify what a people manager needs to know and do
  • Locate the resources available to increase your effectiveness in this role
  • Execute a plan to use influence in areas where you lack direct control

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 103 Creating an Inclusive Work Environment

Synopsis: In this workshop, you will learn how to foster an inclusive work environment using introductory frameworks and concepts. You will engage in discussions with colleagues about how to apply the information to your work and learn how to respond effectively to cultural and racialized tensions that occur in the workplace.

By the end of this workshop, participants will be able to:

  • Connect notions of  Diversity, Equity, Inclusion, and Belonging to their respective departments and areas of influence
  • Reflect on their current practices and approaches to managing and motivating diverse employees
  • Identify what microaggressions are and the messages they convey to BIPOC employee
  • Create a plan for improving existing practices
  • Access resources

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 104 Communicating Goals, Objectives & Key Results

Synopsis: In this workshop, you will discuss how goals and performance standards can be built into the performance management cycle and performance evaluation process for your team.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Demonstrate an understanding of the importance of aligning employee objectives with strategic goals
  • Practice using SMART criteria
  • Identify objectives and key results
  • Practice writing and communicating performance objectives and key results

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 201 Employee Engagement

Synopsis: In this workshop, you will be given an overview of employee engagement and new employee onboarding, discover an assessment model useful in employee engagement, discuss a tool for creating an engagement action plan, and learn communication techniques allowing you to share your engagement strategy successfully.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Explain the benefits of engagement to the organization
  • State the theory of onboarding
  • Navigate UC Berkeley’s New Employee Onboarding Toolkit
  • Augment UC Berkeley’s New Employee Onboarding Toolkit for localized needs
  • Explain the benefits of an ongoing assessment of engagement
  • Create an action plan to address two engagement factors
  • Explain the benefits of engagement to the organization
  • Identify workplace dynamics and factors that create barriers to engagement
  • Explain how leaders can play a role in cultivating a culture of engagement that is authentic and meaningful

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 203 Analyzing & Resolving Conflict

Synopsis: In this workshop, you will discover how to effectively manage conflict between individuals or work teams in the workplace.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Identify their own and other’s conflict styles
  • Analyze and map workplace conflict
  • Select an appropriate strategy for managing workplace conflict
  • Create a conflict resolution plan

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 204 Building Teams

Synopsis: In this workshop, you will learn and discuss the characteristics of and the tools necessary for building effective teams in the workplace.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Assess their team's effectiveness and needs
  • Determine their team’s stage of team development
  • Identify their team’s leadership needs based on its current stage of team development
  • Create an action plan for increasing their team’s effectiveness
  • Practice selected tools and become familiar with the Team Building Toolkit resource

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 205 Delegation Skills

Synopsis: In this workshop, you will be introduced to tools useful as you plan and prepare for the delegation of work tasks and projects. You will learn how to effectively communicate when delegating and how to plan for follow-up that ensures successful task or project completion.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Plan and prepare systematically to delegate a task or project
  • Practice communicating effectively when delegating a task or project
  • Create a follow-up plan to ensure the successful completion of a delegated task or project

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 206 Growing as a Coach

Synopsis: In this workshop, you will discover the fundamental tools and techniques needed to coach others and how to give effective feedback that will enable employees to do their best work and develop themselves for the future.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Build an environment of trust as the foundation for effective coaching and feedback
  • Give meaningful, action-oriented feedback that drives performance
  • Listen effectively and ask questions to understand your employees’ perspectives
  • Use a four-step framework to have meaningful coaching conversations to enable employees to problem-solve, perform at their best, and develop and grow. 

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

Pre-work for Zoom Workshops: Before attending, please take the Introduction to Growing as a Coach (BPM206_PRE), which contains the pre-work for the virtual version of Growing as a Coach. This will prepare you to participate fully in the virtual class by introducing the content and laying the foundation for what you will need. This course contains an audio voiceover. 

Pre-work for In-person Workshops:  There is no pre-work for the in-person workshops.

REGISTER FOR THE INTRODUCTION NOW

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 207 Leading Change

Synopsis: In this workshop, you will be provided with the knowledge and skills necessary to successfully lead a team through a change initiative

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Identify the organizational approach to change related to their particular change initiative
  • Write a case for change, a vision for the future, and create a change plan
  • Create a team-specific communication plan
  • Explain the leader’s role in change management and the skills required to successfully lead a change initiative
  • Explore resistance to change, and learn ways to address it productively
  • Identify ways to inspire commitment and help implement change
  • Locate resources to guide and support change management efforts

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

Have a question? Email us at grow@berkeley.edu.

Berkeley People Management logo.

What are Power Skills?

In our ever evolving world, the skills that a manager needs to acquire and practice in order to be a successful people leader are classified as Power Skills. Power skills, which have also been called soft skills, transferable skills, or human skills, are the non-technical, role-agnostic skills that people managers use every day as they enable individuals on their teams to successfully interact, to navigate change, and to drive overall success in the workplace.