Departmental Human Resources Managers & Generalists

This section of the People & Culture website is for Departmental Human Resources Managers (DHRM) and Generalists – those of you who assist faculty and staff in your department(s) with Benefits-related questions.

This section mirrors the Eligibility, Employment, and Life Events sections directed toward faculty and staff employees. This section will provide information and instructions on handling eligibility, employment, and life events.

If you need help handling a situation or require more information than these processes provide, please create an HR Service Hub Benefits ticket. Alternatively, call and speak to a UCPath representative at (855) 982-7284 Monday – Friday, 8:30 a.m. to 4:30 p.m. (PT), or submit an inquiry to UCPath by clicking the "Ask UCPath" button from your Dashboard.

The role of the Department of Human Resources should:

  • Be knowledgeable of the benefits information on the UCnetwebsite

  • Be familiar with the processes available to them on the website
  • Understand eligibility rules, benefits packages, and enrollment/change/cancel procedures
  • Provides front-line benefits information and guidance to new and continuing employees

  • Direct employees to UCPath for enrollment/change/cancel process
  • Assists management in communicating benefits options throughout the employment life cycle

While it is inappropriate for DHRM and generalists to make decisions about benefits for or on behalf of the employees, DHRM and Generalists can help refer employees to the available resources. DHRM and Generalist work closely with People & Culture Benefits staff who provide guidance and training. Connect with People & Culture Benefits via HR Service Hub Benefits