Disability Management: Guiding Principles

For effective disability management:

  • Ensure that the work environment is safe, both physically and psychologically
  • Make sure that employees get medical attention if injuries do occur
  • Manage disability cases effectively to make sure that the work is done in an employee's absence
  • Determine and document eligibility for federal or state family and medical leave in accordance with policy or contract
  • Separate disability issues from performance issues
  • Stay in touch with the employee to keep them informed of events in the office, assure that their salary and benefits are being correctly handled, and stay up to date on their recovery and expected return-to-work date
  • Help the employee make a successful return to work through accommodation as needed and reorientation into the office