Key Considerations

  • Schedule and hold meetings requested by the employee and union representative within five days, if possible.
  • Clarify the purpose of a meeting before scheduling it.
  • Allow enough time for discussion of issues raised by you or the employee.
  • Provide a location free of interruptions.
  • Identify the appropriate participants.
  • Concentrate on the issues/objectives of the meeting.
  • Allow sufficient latitude for thorough discussion of the issues, but not for personal attacks or abuse.
  • Maintain self-control.
  • Know your own authority to make commitments on behalf of your department.
  • Don't make commitments if you are not yet ready to do so.
  • Summarize conclusions or agreements reached, if any.