This could be due to the following:
- Name is different in the system: We are pulling the names from the CalNet Directory. Please confirm the name your employee uses in the directory and search.
- The name in the directory has an accent mark: Special characters like "ú" and "á" do not search properly in the search box. Consider doing a partial search (Example: Searching for "Fran" instead of "François"). If you have trouble finding a person, please submit a ServiceNow ticket.
- Leaving a blank at the end of the name: Please do not enter a space after a name, it changes the search results (For Example: "John" will bring up different results from "John ").
I've found my employee, but why do I receive an error when attempting to move forward after pressing the "Select" button?
This may be caused by an empty supervisor field in UCPath. Please contact your HR representative to verify this information and make corrections as needed.
Unfortunately, the system will only allow you to import goals for past forms you have created. If you need a copy, we recommend asking the employee to print out the previous form. If you need any additional assistance, please create a ticket in ServiceNow.
Supervisors and employees have access to edit different fields.
- Date Conversation Held
- Supervisor Notes
- Current Goals
- Supervisor Comments on Current Period Goals
- Next Period Goals
- Employee Notes
- Employee Comments
If you have finalized your portion of the form and need to re-open the form, please create a ticket in ServiceNow. Please note that re-opening the form removes the completion for both supervisor and employees so both will need to go in after the edits to re-finalize the form.