Frequently Asked Questions - GENERAL QUESTIONS ABOUT THE eCOURSES?

GENERAL QUESTIONS ABOUT THE eCOURSES?

Where can I find a copy of the "Playbook" mentioned as a resource for a particular module?

Playbooks and other additional resources pertaining to a particular module can be found under Resources in the upper right-hand corner of the course window once the module has been launched. 

I completed the BPM Knowledge Assessment but do not see its completion on my training transcript, what happened?

We must update the UC Learning Center by hand for every person who has completed the BPM Knowledge Assessment. Our Program Manager does this each month on the 15th and the 30th/31st. Check back after on the 16th or the 1st, and you should see it.

Is the Berkeley People Management series about campus systems or people-to-people work?

The Berkeley People Management series and certificate program is about people-to-people work. It is designed to follow the arc of a person’s people management career at UC Berkeley – from aspiring to move into supervision to the knowledge needed to navigate policies and procedures at UC Berkeley, the skills necessary to engage teams, and finally, the leadership skills required for strategic success on our campus and beyond. 

Is there a minimum grade requirement for the Berkeley People Management Knowledge Assessment in order to receive my Berkeley People Management Part 1: Grow Today certificate?

The Berkeley People Management Knowledge Assessment is not an exam (and so there is no grade requirement) but rather an assessment tool to help guide learning. The assessment helps identify current knowledge (specific to UCB) in nine critical people management areas: Compensation and Classification, Complaints and Grievances, Disciplinary Action, Health and Safety, Leave and Disability Management, Payroll and Timekeeping, Performance Management, Personnel Policies and Contracts, and Recruiting and Hiring. In addition to receiving an overall score on the assessment, scores in each of the subsections are provided. Rather than focusing on the overall score, look specifically at the scores received in each sub-section. For any sub-section in which you score less than 70%, it is suggested that you take advantage of the learning resources provided to shore up knowledge gaps related to that particular sub-section. As an aside, the assessment will allow you to send the report to yourself, or to yourself and your manager. While sending the report to your manager is also not required, we highly recommend it to start an ongoing conversation about your development needs and desires with your manager.

Once identified gaps in the assessment are shored up, you can then further develop your knowledge and skills in other areas of people management by registering for the workshops you are interested in from BPM Part 2: Grow Your Knowledge and/or BPM Part 3: Grow Your Team. For senior campus leaders (M1s and above), there is also the BPM Part 4: Grow the Organization cohort-based program, which has been designed to equip leaders with the skills and support essential for strategic success at UC Berkeley.