Problem Solving

UC Core Competencies - Achieving Results

  • Anticipates and identifies problems; conducts appropriate analysis to understand stakeholder interests. Generates and evaluates alternative solutions. Takes thoughtful risks.

    • Risk taking

    • Evaluating pros and cons

    • Prioritizing

    • Timeliness of problem resolution

    • Understanding impact

    • Accountability

What Is Problem Solving?

Problem solving is a daily practice inside and outside of the workplace. Understanding the process of solving a problem allows you to work towards a solution quickly and effectively.

There are 4 basic steps in solving a problem:

1. Defining the problem

2. Generating alternatives

3. Evaluating and selecting alternatives

4. Implementing solutions

Learn more about each of these steps here.