Continuous Improvement

UC Core Competencies - Achieving Results

  • Strives for high-quality performance in self and the organization. Takes initiative in an ongoing effort to improve products, services or processes to deliver optimum results. Is resourceful, seeks alternatives and broad input; measures outcomes.

    • Increasing efficiency

    • Eliminating waste

    • Improving performance

    • Using tools to improve quality of products and services

    • Driving improvement

    • Innovation

    • Wellness

    • Taking initiative

    • Resourcefulness

    • Measuring outcomes

Google Drive Makeover: Organizing Files and Folders

Discover ways to use and organize your files and folders online inside Google Drive. Beginning with a basic overview of how Google drive works, productivity expert and professional organizer Suzanna Kaye moves on to an exploration of unique features and shares her simple search-based filing system that makes working with Google Drive fast and easy. Suzanna also covers common mistakes to avoid, troubleshooting, and how to share files with others.


Makeover Your Negative Mindset

Alison Ledgerwood, professor of psychology at UC Davis, conducted a study that revealed how difficult it is to switch from a negative perception to a positive one. The way that situations are presented deeply affects our perceptions- we naturally tend to fixate on negative aspects. This may be due to evolutionary reasons, sometimes we need to remember negative information to find a solution. Other times, it is beneficial to be aware of our negative fixations and practice mindful thinking in order to reframe our negative perceptions.

Learn how to make...

Top Ten Effective Negotiation Skills

Negotiation is often considered to be a confrontational and combative practice. However, skillful negotiation has proven to be a productive conflict resolution strategy in professional settings. Effective negotiation utilizes a combination of interpersonal and communication skills in order to reach a desired result that is reasonable to all parties involved. Problem analysis, preparation, and active listening are skills that can be applied to enhance the negotiation process.


Work Effectively While Being Remote/Telecommuting

Working from home or outside of the office has its unique advantages and challenges. Learn some ways to be most effective through this learning path!

Why Leadership Development Has to Happen on the Job

As the workplace environment faces constant shifts, it is necessary for leaders to be able to develop contextual skills. Being a contextual leader involves facilitating adaption to change by helping their team understand the nature of new challenges and opportunities. Much of this involves the understanding that leadership development happens on the job.

Read here for more.

The Biggest Interview Pitfalls According to a Hiring Manager

Mastering the interview process is a valuable skill even as a working professional. Many career opportunities will open themselves up to a confident interviewee, making it a worthwhile endeavor to make sure that you don't fall victim to some common interview pitfalls that would compromise your chances.

Read more here.

Take Free Courses Anywhere, Anytime with LinkedIn Learning

Did you know that UC Berkeley upgraded from to LinkedIn Learning?

It's true! You have free access to thousands of expert-led instructional courses on everything from...

Managing Stress for Positive Change

In the workplace, stress is often viewed in purely negative terms. It's seen as a response that should simply be minimized or pushed aside; however, it's possible to use stress to fuel positive change.

In this course, join instructor Heidi Hanna, PhD as she discusses what stress is, exactly; how you can train yourself to use stress in more effective ways; and what managers can do to reduce employee stress when an organization experiences difficult times.


Questions to Ask Before, During and After Development Experiences

Guide employees to ask themselves critical questions before, during, and after a development experience to ensure that they are extracting the most from the experience. While preparing employees for their development experience, use this template during the orientation conversation. Encourage employees to populate this template across different stages of their development experience. It's important to ask yourself these key questions to help you transcend your career path.

Some questions include:

What do I hope to learn from this project/experience? What will I be able to do...

Employee Guide: How to Be a Productive Learner

What is the difference between just learning and productive learning? The key to productive learning exists in the practice of certain behaviors such as prioritization of relevant opportunities, seeking peer knowledge and expertise, and reflection on work experiences.