Taking Disciplinary Action: Introduction

All employees are expected to meet performance standards and behave appropriately in the workplace. Disciplinary or corrective action is a process of communicating with the employee to improve unacceptable behavior or performance. You may take disciplinary action when other methods such as coaching and performance appraisal have not been successful (see Chapter 7: Performance Management). In cases of serious misconduct, you may choose to proceed straight to disciplinary action. Reviewing the Seven Tests of Just Cause (see next page) before taking disciplinary action will help you determine whether discipline is the best approach to problem-solving in a particular situation.