Generally, diversity refers to "human qualities that are different from our own and those of groups to which we belong; but that are manifested in other individuals and groups. Dimensions of diversity include but are not limited to: age, ethnicity, gender, physical abilities or qualities, race, sexual orientation, educational background, geographic location, income, marital status, military experience, parental status, religious beliefs, work experience, and job classification." (Adapted from Marilyn Loden and Judy Rosener, Workforce America! Managing Employee Diversity as a Vital Resource, Illinois: Business One Irwin, 1991, p. 18.) In the context of this plan, diversity represents a comprehensive organizational and managerial process for developing an environment that maximizes the potential of all employees by valuing difference.