Department Benefits Counselors

Every department has a Department Benefits Counselor (DBC) who has current plan literature, eligibility rules, and enrollment procedures. The DBC provides front-line benefits information to new and continuing employees, helps employees through the enrollment process, and assists management throughout the employment life cycle in communicating benefits options. While it is not appropriate for DBCs to make decisions about benefits or take benefits action on behalf of employees, they can help by referring employees to the resources that are available. The DBCs work closely with Central Human Resources Benefits staff, who provide training and information with regular communications through e-mail and the Central Human Resources Web site.