Skill Development: Resources & Tools

There are many resources available to you at UC Berkeley to help with the skill development phase of your career development planning. These include training and educational opportunities on and off campus; online learning opportunities; training programs for leaders, supervisors, and managers; books; videos/DVDs; and worksheets.

Training and Educational Opportunities On Campus

  • Cal Pact Computer Training: CalPact offers computer training to UCB staff to learn new skills and to enhance productivity and career mobility on campus.
  • Campus Business Systems Guide: The Campus Business Systems Guide is your resource for information about the administrative systems used at UC Berkeley to carry out advancement, financial, human resources, and student-related business activity, as well as how to become a user of these systems. The Guide provides a brief description of each system and outlines steps to request system access, required/recommended training and how to enroll, and where to go for more information.
  • Learning Opportunities at Berkeley: The University is undergoing continuous change and we are in good company; the changing workplace is a global challenge. For employees, this means the need for continuous learning. Visit the Computer Software Classes, and Online Learning pages for more information.
  • Staff Ombuds Office: The Staff Ombuds Office offers a variety of classes and workshops to help manage and resolve conflict in the workplace. See the office’s website for a schedule and general description of classes offered. Classes are available for enrollment on the UCB Learning Center system (through Blu).
  • UC Berkeley Summer Sessions: Summer Sessions offers over 600 courses each summer, in a wide variety of disciplines. Courses are offered over five different sessions of varying lengths - the first session usually begins towards the end of May, and all sessions have ended by mid-August. Some 15,000 students attend UC Berkeley in the summer, and nearly 3,750 of those students are visitors (non-UC Berkeley students). Several special programs are available to summer students, including international travel study and internships. Enrollment in courses and applications for programs opens in February.
  • UC Berkeley Undergraduate or Graduate Courses: Eligible employees who are enrolled as students at UC Berkeley may receive the benefit of a fee reduction under the Reduced Fee Enrollment Policy. To find out more, visit our Reduced Fee Enrollment Program for eligible staff members page.
  • UHS: Be Well at Work Faculty/Staff Health Programs provides a variety of health programs and services to faculty and staff:

    • Career counseling and career development workshops
    • Disability Management Services
    • Employee Assistance counseling and referral
    • Ergonomics program
    • Occupational health clinic, screening and surveillance programs
    • Wellness Program
    • Work/Life Program

Online Learning Opportunities

  • Free online videos to learn business, technology and creative skills. With over 5,500 courses taught by subject matter experts – on your desktop, laptop or phone.
  • UC Berkeley Extension Online Learning: Get Berkeley quality online. With UC Berkeley Extension, you receive a comprehensive education from a world-class institution - all from the comfort of a laptop or desktop computer. UC Berkeley reviews and approves the online curricula and all of the 165+ courses offer college credit. A large and devoted online department, including student services and technical support, guides you through your online experience. Experienced and talented instructors combine a love of teaching with expertise in the latest online learning techniques.

Discount program for UC Berkeley employees

All UC Berkeley faculty and staff with at least 12 months of University service and an appointment of 50% or more are eligible for a 10% discount (up to $50) on UC Berkeley Extension courses. For details on the discount program, visit the UC Berkeley Extension: Information and Policies page.

Training Programs for Leaders, Supervisors and Managers

  • KEYS Supervisory Training Program: KEYS is designed for new supervisors, as well as existing supervisors, who want to hone their supervisory skills. The program offers a valuable opportunity to develop supervisors, many of whom have expanded their scope of responsibilities and supervision.
  • Management Skills Assessment Program: The University of California Management Skills Assessment Program (MSAP) is a unique residential program designed to assess current skills in the context of complexities facing UC managers. MSAP offers participants insights into their managerial competencies and potential by providing feedback on critical skills for successful management at UC. Throughout the program participants will experience several simulated management scenario exercises, give and receive objective behavioral feedback, discuss their own strengths and areas for growth, and begin a plan for enhancing management skills in their careers at UC.

Skill Development Books

Managing Teams

  • The Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams. Deborah Harrington-Mackin, American Management Association, 1993
  • The Wisdom of Teams. Jon Katzenbach and Douglas Smith, HarperBusiness, 2003
  • Work Teams That Work: Skills for Managing Across the Organization. Anthony Montebello, Best Sellers Publishing, 1994

Communication Skills

  • Don’t Be So Defensive: Taking the War Out of Our Words with Powerful Non-Defensive Communication. Sharon Ellison, Andrews McMeel Publishing, 1998

General Management

  • The Art of the Long View; Paths to Strategic Insight for Yourself and Your Company. Peter Schwartz, Doubleday, 1991
  • Driving Fear Out Of the Workplace: How to Overcome the Invisible Barriers to Quality, Productivity and Innovation. Jossey-Bass, 1991
  • Effective Succession Planning: Ensuring Leadership Continuity and Building Talent from Within. William J. Rothwell, Amacom Books, 1994
  • Facilitator’s Guide to Participatory Decision-Making. Sam Kaner, New Society Publishers, 1996
  • The HR Scorecard: Linking People, Strategy and Performance. Brian Becker, Mark A. Huselid, and David Ulrich, Harvard Business School Press, 2001
  • In the Eye of the Storm – Reengineering Corporate Culture. John. R. Childress and Larry E. Senn, The Leadership Press, 1995
  • Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation. Sandra Burud and Marie Tumolo, Davies-Black Publishing, 2004
  • Management of Organizational Behavior. Paul Hersey, Prentice Hall, 1996
  • The Minding Organization, Moshe F. Rubinstein and Iris R. Firstenberg, John Wiley and Sons, 1999
  • The Performance Appraisal Question and Answer Book: A Survival Guide for Managers, Richard C. Grote, American Management Association, 2002
  • Productivity and Innovation, Kathleen D. Ryan and Daniel K. Oestreich, Jossey-Bass, 1991
  • Successful Manager’s Handbook: Develop Yourself, Coach Others. Susan H. Gebelein, et al, Epedrix Inc., 2001
  • The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing, and Promoting Your Best People. Lance A. Berger and Dorothy R. Berger, McGraw-Hill, 2003
  • The Truth about Managing People…and Nothing But the Truth. Stephen Robbins, Financial Times Prentice-Hall, 2003
  • A University for the 21st Century. J. J. Duderstadt, University Of Michigan Press, 2000


  • Breakthrough Creativity. Lynne C. Levesque, Davies-Black Publishing, 2001
  • The Circle of Innovation. Tom Peters, Random House, 1995
  • The Creative Brain. Ned Herrmann, Brain Books, 1995