UC People Management Certificate

This program is for anyone who manages or supervises others and consists of core and elective courses covering the following topics: Performance Management, Managing People, Administration and Operations, Change Management and Communications. It is designed to increase our people management capabilities at UC Berkeley as well as across the entire UC system. It is also open to staff who aspire to be a people manager, though there are restrictions to the KEYS in-person classes.

The benefits of the program include:

Thriving as a Manager at Berkeley

What’s it about?

Managers have let us know they need more support and guidance. In response, we developed this program to give you the tools and approaches needed to navigate an environment that is going through unprecedented change. Here at UC Berkeley we are facing the transition of senior administration, retirement of key staff at all levels, rapidly evolving operational tools and significant budget reductions, amongst many other factors. 

How will it help me?

The program is designed to support you by:

Knowledge Management

As we lose members of our workforce due to retirements or layoffs, we are also losing historical and critical knowledge. The steps to retaining this knowledge include:

  1. Identify the critical knowledge
  2. Identify who possesses the knowledge
  3. Determine tools and systems to capture knowledge
  4. Design strategies to transfer knowledge

Key strategies include:

Talent Development

At the organizational level, this requires a broad strategy for developing talent at all levels and roles in the organization. Each manager/supervisor is responsible for encouraging and supporting the development of their staff members.

This can be done formally as part of the annual performance management cycle, and reinforced regularly. The "New Directions in Performance Management" and "Coaching for Performance and Development" classes in the KEYS program will provide supervisors with detailed guidance.