BPM Part 3: Grow Your Team

BPM Part 3: Grow Your Team series and certificate (complete within 2 years)

This series provides the skills necessary to engage teams for ultimate success at UC Berkeley

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People & Organization Development (POD) Programs & Resources

BPM 201 Employee Engagement

Synopsis: 

This 6.5-hour in-person workshop is part of the BPM Part 3: Grow Your Team series. In this interactive workshop, each participant’s experience is drawn upon for the learning. Ideally, to contribute to and enhance understanding, participants will come with current and/or previous people management experience.

The content covers an overview of employee engagement, new employee onboarding, the use of ongoing assessments of engagement, the creation of an engagement action plan, and communicating the engagement strategy.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Explain the benefits of engagement to the organization
  • State the theory of onboarding
  • Navigate UC Berkeley’s New Employee Onboarding Toolkit
  • Augment UC Berkeley’s New Employee Onboarding Toolkit for localized needs
  • Explain the benefits of an ongoing assessment of engagement
  • Create an action plan to address two engagement factors
  • Explain the benefits of engagement to the organization
  • Identify workplace dynamics and factors that create barriers to engagement
  • Explain how leaders can play a role in cultivating a culture of engagement that is authentic and meaningful

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

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Additional Resources:

BPM 202 Communicating with Impact

Synopsis: This 7-hour in-person workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC People Management Certificate.

The content covers fundamental tools and techniques to communicate effectively with your team, colleagues, manager, and others across the organization.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Have effective conversations through listening, asking questions, and engaging others
  • Use the appropriate communication mechanism and technique at the right time
  • Conduct productive one-on-one and team meetings
  • Develop executive summaries to share information and deliver engaging presentations
  • Communicate with others using emotional intelligence principles and practices
  • Overcome obstacles to emotionally charged conversations

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

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Additional Resources:

BPM 203 Analyzing & Resolving Conflict

Synopsis: This 6.5-hour in-person workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. The content covers how to effectively manage conflict between individuals or work teams in the workplace.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Identify their own and other’s conflict styles
  • Analyze and map workplace conflict
  • Select an appropriate strategy for managing workplace conflict
  • Create a conflict resolution plan

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

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Additional Resources:

BPM 204 Building Teams

Synopsis: This 4-hour in-person workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. The content covers the characteristics of and the tools necessary for building an effective team.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Assess their team's effectiveness and needs
  • Determine their team’s stage of team development
  • Identify their team’s leadership needs based on its current stage of team development
  • Create an action plan for increasing their team’s effectiveness
  • Practice selected tools and become familiar with the Team Building Toolkit resource

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

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Additional Resources:

BPM 205 Delegation Skills

Synopsis: This 4-hour in-person workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. The content covers planning and preparing to delegate a task or project, communicating effectively when delegating, and planning for the follow-up to ensure successful task or project completion.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Plan and prepare systematically to delegate a task or project
  • Practice communicating effectively when delegating a task or project
  • Create a follow-up plan to ensure the successful completion of a delegated task or project

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 206 Growing as a Coach

Synopsis: This 6.5-hour in-person workshop is part of the BPM Part 3: Grow Your Team series. The content provides the fundamental tools and techniques to coach others and give effective feedback to enable employees to do their best work and develop themselves for the future.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Build an environment of trust as the foundation for effective coaching and feedback
  • Give meaningful, action-oriented feedback that drives performance
  • Listen effectively and ask questions to understand your employees’ perspectives
  • Use a four-step framework to have meaningful coaching conversations to enable employees to problem-solve, perform at their best, and develop and grow. 

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

Pre-work for Zoom Workshops: Before attending, please take the Introduction to Growing as a Coach (BPM206_PRE), which contains the pre-work for the virtual version of Growing as a Coach. This will prepare you to participate fully in the virtual class by introducing the content and laying the foundation for what you will need. This course contains an audio voiceover. 

Pre-work for In-person Workshops:  There is no pre-work for the in-person workshops.

REGISTER FOR THE INTRODUCTION NOW

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 207 Leading Change

Synopsis: This 6.5-hour in-person workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. The content provides the knowledge and skills necessary to successfully lead a team through a change initiative.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Identify the organizational approach to change related to their particular change initiative
  • Write a case for change, a vision for the future, and create a change plan
  • Create a team-specific communication plan
  • Explain the leader’s role in change management and the skills required to successfully lead a change initiative
  • Explore resistance to change, and learn ways to address it productively
  • Identify ways to inspire commitment and help implement change
  • Locate resources to guide and support change management efforts

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

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Additional Resources:

BPM 208 Management Tools to Reduce Stress & Burnout

Synopsis: 4-hour in-person workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate. The content is designed to help participants develop and practice the management skills that are crucial for leading people successfully in today’s information overload and diverse work environment. This workshop is ideal for managers, supervisors, and team leads who are overseeing the work of others and who want to enable their teams to achieve great results together.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Create accountability and keep everyone focused on the desired results
  • Coach your team in managing competing priorities and setting expectations
  • Define projects as well as roles and responsibilities clearly to create accountability and keep everyone focused on the desired results
  • Build best practices to enhance team communication and productivity
  • Manage strategically and help your team succeed despite the overload

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources:

BPM 210 Building Trust

Synopsis:

This 4.5-hour in-person workshop is part of the BPM Part 3: Grow Your Team series and is an elective option for the UC Systemwide People Management Certificate.

Trust is at the heart of every relationship, and it’s especially critical in the workplace. The primary factor affecting employee turnover is whether or not a trusting relationship was developed between the manager and the employee. This workshop teaches how to build trust to increase engagement, creativity, and commitment.

Based on 30 years of research, The Ken Blanchard Companies have developed a simple, yet powerful, trust model that provides a common language and framework focused on the specific behaviors that build trust.

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Describe the impact of behaviors on building and eroding trust
  • Identify aspects that need attention to build and maintain trusting relationships
  • Use tools to improve, or even rebuild trust when it is broken
  • Maintain a safe environment where employees know their leaders mean them no harm

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

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Additional Resources:

BPM 211 How Communication Preferences Impact Team Success

Synopsis: This 4-hour in-person workshop is part of the BPM Part 3: Grow Your Team series. In this course, participants will be introduced to the DiSC® model, providing them with a common language to use when discussing their personal communication preferences and helping them to better understand and adapt to the communication preferences of others. All participants will have the opportunity to take the DiSC® assessment as part of the workshop, allowing participants to explore what they learn about themselves and think about how this new learning can impact their success communicating with others on their team and beyond. 

Learning Objectives:

By the end of this workshop, participants will be able to:

  • Identify your communication preferences and explore the priorities that drive you during your workday
  • Discover the similarities and differences among the DiSC® styles
  • Discover their reactions to different DiSC® styles
  • Identify what works for them and what challenges them when working with each style
  • Use the DiSC® model to understand and adapt to the communication preferences of others
  • Discover how others have bridged their differences using DiSC®
  • Practice using DiSC® to build more effective relationships at work
  • Develop skills in recognizing people’s DiSC® styles based on their behavioral cues

Who this workshop is intended for: Ideally suited to individuals with current and/or previous people management experience.

REGISTER FOR THIS WORKSHOP NOW

Additional Resources: