Departmental Human Resources Managers & Generalists: New Hire, Rehire, Intercampus Transfer

When a new, rehired, or transferred employee begins work, please follow the steps below to ensure the employee is able to enroll in their desired benefits plans.

  1. Inform new employee of applicable Benefits Package – Full, Mid-Level, Core or none
  2. Inform employee they must enroll in most of the Health and Welfare benefits within 31 days of the date of hire or date of eligibility. Inform employee they should be able to enroll online by choosing “Sign in to your accounts” on the UCnet website. If they are unable to do so, tell them to see you or the appropriate department administrator immediately for assistance. If the employee contacts you, follow these steps:
    1. Is all of the employee’s personal and appointment information correct in HCM?
      If yes, go to next step (B).
      If no, correct data and have employee wait two business days and try again, as long as employee is still within the PIE.
    2. Have at least two business days elapsed since this information was entered into HCM?
      If no, have the employee try again after two business days have passed.
      If yes, go to next step (C).
    3. If you are a UCB employee and need HR assistance please contact your region. If you are not a UCB employee and you have a question, you may contact the People & Culture HR Call Center at (510) 664-9000 option 3 and they will route your question to the appropriate team for follow-up.
  3. Show employee the UCnet website, including:
    1. The New Employee videos
    2. How to set their UC password
    3. How to enroll in Health and Welfare Benefits
    4. How to designate beneficiaries
  4. Show the employee how to log in to the Fidelity website.
  5. Review the Benefits Enrollment Process section on the HR website.
  6. Tell the employee they can ask you any questions they may have to make informed benefits enrollment decisions. If the employee has questions you cannot answer, refer them to contact their region
  7. Tell the employee it is a good idea to always check their pay statement, but especially to check their first few paycheck statements to be sure all of the requested enrollments are correctly recorded. Tell employee to contact you or the appropriate department administrator immediately if there are any problems, so the error can be fixed. Remind the employee that it is their responsibility to be sure the requested enrollments are correctly reflected on their pay statements. Let them know that if they wait to report an error, it may not be able to be fixed.

If the employee is unable to enroll online, give employee the enrollment forms UPAY 919. 

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